Frequently asked questions

Send us an enquiry through the website form, WhatsApp or email. We reply with a tailored itinerary and quote, and you confirm with a deposit. [Add your deposit amount.]

[Your deposit percentage and the date the balance is due before travel.]

[Your cancellation and refund terms, including any non-refundable park or gorilla permit fees.]

[For example: bank transfer, card payment, M-Pesa or PayPal.]

Yes. Every itinerary can be tailored: travel dates, accommodation level, extra nights, private vehicles or combining several destinations.

You see the same wildlife on both. Budget safaris use tented camps or simple lodges and may share a vehicle; luxury safaris use premium lodges and camps, usually with a private vehicle and more flexible timings.

[Describe your vehicles, for example 4x4 Land Cruisers or pop-up roof safari vans, and whether everyone gets a window seat.]

Yes. Families usually prefer a private vehicle and family-friendly lodges. Some camps set minimum ages, and we will advise when planning.

The herds are usually in the Maasai Mara from about July to October, with river crossings often at their peak in August and September. Timing varies each year with the rains.

[Explain your shared group departures and any single supplement.]

Most visitors must apply online before travelling. Requirements change, so always check the official Kenyan government immigration portal before you book flights.

Yes. We offer transfers from JKIA and Wilson Airport to your hotel, lodge or next flight. See our Airport Transfer page.

By road through the Namanga border or on a short regional flight. We can arrange either as part of your trip.

We strongly recommend comprehensive travel insurance that covers medical evacuation. [State whether it is required for your tours.]

Visit a travel clinic several weeks before your trip. A yellow fever certificate may be required depending on your route, and malaria precautions are advised in many areas.

Yes, when you follow your guide. Stay in the vehicle during game drives unless your guide says otherwise, and follow camp safety briefings. [Add your own safety information.]

[For example: bottled water is provided in the vehicle on all game drives.]

Light, neutral-coloured layers, a warm fleece for early mornings, a hat, sunscreen, insect repellent, binoculars and a camera. A soft-sided bag is easiest to pack into vehicles.

Light aircraft flights to the parks often have strict limits, typically around 15 kg in soft bags. Check the limit for your specific flights.

Most lodges and camps have charging points. Kenya uses UK-style three-pin (Type G) plugs, so bring an adapter if you need one.